I will discuss my fee with you when we have our first consultation by telephone. Clients pay by cheque or e-transfer as we will be meeting virtually.

Clients typically pay just before their sessions by e-transfer, and they then receive a receipt from me after the session has taken place. We can discuss arrangements during our first consultation.

Please let me know if you are planning on using some type of insurance to cover the cost of your treatment during our first consultation. Many providers provide coverage for mental health services. You will need to know which type of provider you have coverage for.

I am a Registered Psychotherapist, so you will need to check with your provider if you have coverage for Psychotherapy before our sessions begin. You will be issued an invoice to submit to your provider when your payment has been received.

Some providers require a doctor’s requisition for Psychotherapy, so this will have to be obtained before you can submit any claims.

I offer an initial 15-minute consultation by telephone so we can determine if I can effectively address your concerns. Sessions last 50 minutes in length unless we agree that another format is appropriate.

When you request an appointment, this time is being held specifically for you. At least 24 hour’s notice is therefore required for cancelling an appointment. Sessions not cancelled 24 hours in advance will be charged the full fee.

Anything discussed in session is confidential. Information you share cannot be communicated to anyone without your informed and written consent. However, all regulated health professionals are bound by “Duty to Report” legislation. This would require disclosure to appropriate authorities should you disclose an intention to harm yourself or others. It is my policy to discuss this in more detail upon our first meeting so that you have full understanding of the exceptions to confidentiality.

E-mail correspondence is not completely secure or confidential. It is therefore only used to communicate for inquiries or scheduling appointments. I will request written permission to communicate with you using e-mail. Also, I do not communicate with clients via social media or text.